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Redefining Trade Finance

Widespread supply chain disruption during the pandemic put a spotlight on outdated trade finance processes. Now, corporates focused on digital transformation are redefining the financial supply chain as a resilient trade ecosystem, according to Sriram Muthukrishnan, Group Head of Trade Product Management, at DBS.
CS Setty, Chairman, State Bank of India

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CS Setty: Room For Growth

Challa Sreenivasulu Setty took over as chairman of the State Bank of India, named Best Consumer Bank, in August of last year. He discusses SBI’s digital journey, the trajectory of its consumer banking businesses, and the challenge posed by AI and fintechs.
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Customer-Centric Banking: The Need is Imperative and Immediate

For the longest time, the branch was the undisputed center of the banking universe and everything revolved around it. In the last 20 years, banking transactions have moved from 50% in-branch to 95% digital self-service channels with customer experience at its center.
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