Home Awards Award Ceremonies and Events AI’s Real Impact on Banking — Interview with Andy Schmidt, CGI

AI’s Real Impact on Banking — Interview with Andy Schmidt, CGI

November 25, 2025

At the Global Finance AI & Innovation Forum 2025 in London, Andy Schmidt, Vice President and Global Industry Lead for Banking at CGI, explores how artificial intelligence is reshaping the banking sector — far beyond simple automation.

The interview also covers the importance of AI-enabled customer onboarding and other ancillary processes that directly influence growth. By accelerating onboarding and reducing friction, banks can track meaningful metrics such as the number of new customers added over specific periods.