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Driving Customer-Centric Banking in Western Africa
Preparing to launch in Senegal, Ehouman KASSI, CEO of Bridge Bank Group Côte d’Ivoire (BBG CI), discusses the bank’s ambitious expansion strategy for Western Africa and maintaining its client-centric culture amidst reorganization and digital transformation.
Supplement
Africa Supplement 2018
The African continent contains some of the fastest growing economies in the world. Collectively, growth in Sub-Saharan Africa alone is projected to climb to an average 3.6% in 2019–20, up from 3.1% in 2018, according to the World Bank. Yet it is also home to many of the poorest countries, with the lowest GDP per capita. With its fast-growing population, rapid urbanization, and expanding middle class, the potential for further economic growth in Africa is enormous. But there remain many barriers to realizing anything near the continent’s full potential.
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Powering New Banking Business Models with Open Banking Platforms
While the concept of Open Banking has been around for some years, the industry mostly espoused it for the sake of regulatory compliance.
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Customer Centricity with a Modern Twist
Bank Millennium puts its customers’ needs at the forefront of its strategy.