100+
ATTENDEES
10+
SPEAKERS
3+
SESSIONS
Global Finance Presents: The AI, Digital Banking, and Innovation Forum
In partnership with Infosys, CGI, and sponsors DBS Bank, CTBC and SmartStream Technologies, Global Finance is proud to host an event that convenes leaders at the forefront of innovation in financial services, digital banking, and AI.
GenAI’s Transformative Impact:
Generative AI is rapidly accelerating AI’s integration and impact within financial services, leading to widespread adoption and influence. As investment in new technologies continues, the mass adoption of AI by both businesses and consumers raises critical ethical questions. This forum will address these key aspects, featuring top-level representatives from banks, technology providers, and consultants.
Key Discussion Points and Topics:

Beyond Automation
Identifying use cases that go beyond simple automation and Robotic Process Automation (RPA).

Driving AI Innovation
What are the key drivers and challenges?

Digital Experience and Cloud Services
Enhancing customer engagement through digital platforms and cloud solutions.

AI & Customer Personalization
Leveraging AI to tailor experiences for individual customers.

Agentic AI in Financial Services
Navigating the landscape of innovative agentic AI applications.

MCPs: A Strategic Leap for Banks in the AI Era
Understanding how Model Context Protocols offer a smart way for banks to gain a competitive advantage.
Event Details:
The forum will be held prior to Global Finance’s 2025 World’s Best Digital Banks, Innovators, and AI in Finance awards ceremony at 8 Northumberland Avenue. This enjoyable afternoon offers insightful panels, valuable content, and an excellent opportunity to network with global experts who are actively shaping the future of financial services.



MEET THE SPEAKERS
Moderator

Gilly Wright
Technology and Transaction Banking Editor, Global Finance
Panellist

Robin Hasson
Head of Reconciliations Solutions, SmartStream
Panellist

Nimish Panchmatia
Chief Data and Transformation Officer, DBS
Panellist

Alan Sung
Department Head of R&D, Senior Vice President, CTBC Bank
Panellist

Andy Schmidt
Vice-President & Global Industry Lead for Banking, CGI
AGENDA
- 15:00 Registration
- 15:30 Panel Discussion with DBS, SmartStream & CGI
- 17:00 Fireside Chat with Infosys
- 17:30 Networking Drinks