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Customer-centric Approach – Retail Lending in the New Normal
In this article,RAJASHEKARA V. MAIYA Vice President and Head, Business Consulting Group, Infosys Finacle discusses the shifting focus in retail lending landscape, from a product-centric approach to customer-centric approach.
Features
Call For Entries: The Innovators 2019
Access All Materials Below Global Finance’s World’s Best Digital Bank Awards are the undisputed authority on the world’s leading digital banking service providers. Now in their 20th year, these awards have become the most prestigious honor in the industry, and ...
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Digital Banking Indispensable in Africa
Digital banking is essential for reaching Africa’s underbanked markets, says Commercial International Bank (CIB) Egypt’s Chief Operating Officer, Mohamed Sultan. He discusses the competitive advantage of its digital platform as it expands in Africa and explains how early digital adoption helped the bank thrive during the pandemic.
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China’s Fintech Innovators
Ventures like MYbank and WeBank are betting that AI and cloud technology will further reduce the costs and inefficiencies of borrowing faced by SMEs.
Awards
Risks And Rewards: From Rome To Manhattan
At Global Finance’s annual Private Bank Awards dinner, wealth management specialists accepted honors on behalf of their banks and pondered history.
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Russian Techs Hit The Road To Win US Funding
US-Russia tensions are not deterring Russian IT firms from seeking American capital.
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Driving Customer-Centric Banking in Western Africa
Preparing to launch in Senegal, Ehouman KASSI, CEO of Bridge Bank Group Côte d’Ivoire (BBG CI), discusses the bank’s ambitious expansion strategy for Western Africa and maintaining its client-centric culture amidst reorganization and digital transformation.