Winner Insights Archives

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Akbank VP Gökhan Gökçay On Driving Engagement And Financial Wellness

Gökhan Gökçay, executive VP of Technology at Akbank, explains how his bank—named the World’s Best Consumer AI Bank—uses AI and partnerships to tailor service and secure data.

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DBS’s Nimish Panchmatia: Pioneering ‘AI With A Heart’ In Banking

Nimish Panchmatia, chief data & transformation officer at DBS, elaborates on how the Singaporean bank effectively leverages AI, with a focus on purpose and empathy.

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Pioneering Digital Transformation And Human-Centric Finance

Giorgi Vakhtangishvili, chief digital officer at Bank of Georgia, discusses how an ecosystem mindset, in-house innovation, and contextual finance drive human-centric digital experiences.

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Agentic Bots Revolutionize Digital Banking Experience

Isbank Deputy CEO Sezgin Lüle, whose bank won the World’s Best Mobile Banking App award, explains how LLMs and partnerships enable hyper-personalized financial services and foster a “super-app” ecosystem.

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Redefining The Modern Family Office

Dino De Vita, President of Global Family and Private Investment Offices (GFO) at Northern Trust—winner of the Best Private Bank for Family Office Services award—discusses how operating models must keep pace with the growing complexity of client needs.

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Driving Growth And Expanding Digital Offerings

David Frame, global CEO of J.P. Morgan Private Bank—our Best Private Bank in the World winner—discusses how a client-centered culture continues to fuel growth.

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BTG Pactual Empresas Q&A: Leveling The Playing Field

Gabriel Motomura, partner and co-head of BTG Pactual Empresas, and Rogério Stallone, BTG Pactual corporate credit partner and co-head of BTG Empresas, discuss democratizing offerings.

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CS Setty: Room For Growth

Challa Sreenivasulu Setty took over as chairman of the State Bank of India, named Best Consumer Bank, in August of last year. He discusses SBI’s digital journey, the trajectory of its consumer banking businesses, and the challenge posed by AI and fintechs.

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Javier Rodríguez Soler: Scaling What Already Works

Javier Rodríguez Soler is head of Corporate & Investment Banking (CIB) and Sustainability at BBVA, named Best Corporate Bank. He discusses the bank’s growth, AI integration, and decarbonization.

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Driving Corporate Client Success In Real-Time: Q&A With Citi’s Naveed Anwar

Naveed Anwar, Citi’s global head of Platforms and Data Services, discusses enhancing client experience in a real-time environment.

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Building A Global Financial Super-App With A Local Touch: Q&A With Revolut’s David Tirado

David Tirado, Revolut’s VP of Profitability and Global Business, explains how a digital-only approach facilitates localized international expansion.

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Andreea Parneci, Societe Generale: Navigating The Instant Payments Revolution

Andreea Parneci, deputy head of Global Transaction and Payment Services at Societe Generale, which won Best Bank for Transaction Banking, explains how the bank is addressing the new regulatory requirements and building a unified global transaction banking model.