Global Finance Names The World’s Best Digital Banks 2020

Global Finance has announced the Round 2 winners of its 21st Annual World’s Best Digital Bank Awards program. This included the World’s Best Global and Regional Corporate/Institutional Digital Banks and Consumer Digital Banks. The overall Global Sub-category honorees and the Best Regional Digital Banks in the Middle East have also been revealed.

All winners were announced during a virtual awards presentation earlier today.

Citi has been named the overall World’s Best Digital Bank.

A full report will appear in the December 2020 print and digital editions of Global Finance and online at Round 1 winners previously appeared in the September 2020 issue, covering honorees in individual countries. A press release covering this can be found at the following URL:

“This year, a global pandemic accelerated the transition to digital banking, but forward-thinking banks were already on that road,” said Joseph D. Giarraputo, publisher and editorial director of Global Finance. “The Digital Bank Awards hone in on the institutions that are leading the shift toward a new world of banking.”

Global Finance’s World’s Best Digital Bank Awards are based on submissions from banks that wish to be considered. This year, nearly 300 individual banks from around the world entered the competition. Only banks that entered the competition were considered for awards, and awards were only given in those regions, countries and categories in which there were entries.

The awards judging panel was comprised of representatives from Infosys, a global leader in consulting, technology and outsourcing solutions. Based on the judge’s evaluations, Global Finance’s editors made the final selections.

Winners were selected based on strength of strategy for attracting and servicing online customers, success in getting clients to use digital offerings, growth of online customer base, breadth of products offered, evidence of tangible benefits gained from digital initiatives, and web site design and functionality. Sub-category winners were selected on the basis of relative strength, products and services.

The list of global and regional winners follows.

For editorial information please contact: Andrea Fiano, editor, email:


About Global Finance

Global Finance, founded in 1987, has a circulation of 50,000 and readers in 191 countries. Global Finance’s audience includes senior corporate and financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions. Its website — — offers analysis and articles that are the legacy of 34 years of experience in international financial markets. Global Finance is headquartered in New York, with offices around the world. Global Finance regularly selects the top performers among banks and other providers of financial services. These awards have become a trusted standard of excellence for the global financial community.

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